Isle of Man Post Office

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KeepSafe

Whether you’re on holiday, away on business, or closing your office for a break, Isle of Man Post Office’s KeepSafe service keeps your post secure until you return.

1. Your Address

Enter Manually

2. Who's Included?

Please list the names of all individuals at your address whose mail should be held during this period. Please note each household member is required to accept the Terms & Conditions.

3. Service Details

Collection must me made within 48 hours of the finish date.

The above prices include VAT at the standard rate.

Please allow five working days’ notice. We’ll aim to process your application as soon as possible.

Mail will be delivered on the next delivery day after your Hold My Mail service ends.

You'll receive a confirmation from our Customer Services team within 24 hours. If you don't, please contact them on 698467.

We only use your information to deliver this service. Read our privacy policy.

Why Choose KeepSafe?

A pile of unopened post can attract unwanted attention. KeepSafe stops mail building up behind your door by safely storing it at the Post Office while you’re away.

Benefits include:

  • Protects your home or business while it’s empty
  • Prevents missed or lost mail
  • Saves you asking friends or neighbours to collect your post
  • Simple to set up before you go away

How KeepSafe Works

  • Complete the KeepSafe application form. Download below or complete the online form.
  • If completing the paper form, submit it at any participating Post Office or post it to:
    KeepSafe Service, Isle of Man Post Office, Postal Headquarters, Spring Valley Industrial Estate, Douglas, IM2 1AA.
  • Allow at least five working days before your service start date to process your request.

Your mail will be safely stored for your chosen period — from two weeks up to 66 days.
Once the service ends, we’ll deliver your post on the next delivery day.

Please note:
KeepSafe covers letter mail only. Parcels are not retained.
Signed For and Special Delivery items are held for 18 days before return to sender

Pricing

Choose the length of time that suits you best:

  • Up to 2 weeks – £27.67
  • Up to 3 weeks – £39.07
  • Up to 4 weeks – £52.09
  • Up to 2 months (66 days) – £65.12

Prices include VAT at the standard rate

Who Can Use KeepSafe?

KeepSafe is available for:

  • Individuals – going on holiday or away from home
  • Businesses – closing for holidays or temporary shutdowns

All household members who receive mail must be included on the application form.
For businesses, the service can be arranged by an authorised representative.

Security and Privacy

We handle all mail securely and in line with Isle of Man GDPR regulations.
Personal details provided are only used to deliver this service and kept confidential.

Related Services

Get in Touch

Any questions regarding our personal postal services? Give us a call on 01624 664664 or drop us a message below.