Accessibility Statement – Isle of Man Post Office

We want everyone to be able to use our website, regardless of technology or ability. This statement explains our accessibility standards, known issues, and how to give feedback.

Our Standards

Our website is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

We aim to:

Use clear and simple language

Ensure all content is readable and keyboard-accessible

Provide sufficient contrast and text resizing

Use alt text for images and icons

Ensure forms and interactive tools are screen reader friendly

Images and Visual Design

We aim to make our visual content accessible to all users.

All essential images include descriptive alt text to support screen reader users

Icons used on the site have clear labels or text equivalents

We avoid using colour alone to convey meaning

We maintain strong contrast between text and background

Visual content scales properly for users who zoom or use high-contrast settings

We continuously review our media and imagery to meet accessibility requirements and improve usability.

Known Issues

We know some parts of our site are not fully accessible:

Some PDFs are not fully tagged for screen readers

Video content may lack full captions or audio descriptions

Older documents may not meet current accessibility standards

We are working to fix these issues as part of our ongoing commitment to accessibility.

How to Give Feedback

If you find any problems or need information in a different format, please let us know.

Contact Us

Email: accessibility@iompost.com

Phone: +44 (0)1624 664664

We’ll aim to respond within 5 working days.

Send Accessibility Feedback