Stay up to date with the latest service changes across Isle of Man Post Office.

We recommend you check this page regularly or sign up for email alerts. We will send key updates straight to your inbox.

Suspension of Services to the United States - Update Thursday 28th May 2026

Isle of Man Post Office can confirm that its postal service to the United States remains temporarily suspended.

This follows changes introduced last year to United States import tariff arrangements, which have significantly altered the way duties are applied to inbound postal items. These changes introduced a level of complexity and uncertainty that impacts how items sent through the postal network are processed, charged and delivered. Further changes to the US tariff regime are anticipated in the coming months. This creates ongoing uncertainty for postal operators worldwide.

Given these conditions, Isle of Man Post Office has taken the decision to maintain the suspension of US-bound services. This is to avoid the risk of items being delayed, subject to unexpected charges on delivery, or returned to senders due to non-compliance with evolving requirements. We recognise that this will be frustrating for customers and businesses who rely on postal services to the United States. However, it is important that we only resume services when we are confident that they can operate reliably and transparently, with clear expectations for both senders and recipients.

Some customers may note that postal services to the United States remain available via other operators. While Isle of Man Post Office works closely with partners including Royal Mail for onward distribution, we operate our own retail and online systems for accepting and processing mail. The recent changes to US tariff arrangements require postal operators to capture and process additional information at the point of posting, and to apply new charging and customs requirements accurately across both counter and online services. As a result, it is not sufficient to rely on downstream partners alone. We must ensure that our own systems and processes are fully configured to meet the new requirements before items enter the international postal network.  We have taken the decision to complete this work properly, rather than introduce an interim solution that could expose customers to delays, incorrect charges or returned items.

During this period, we are:

• monitoring developments in US trade and customs policy closely;
• working with international postal and logistics partners to understand the emerging requirements; and
• assessing the system and process changes needed to support a compliant and sustainable service.

We will provide a further update as soon as there is sufficient clarity on the future tariff arrangements, and when we are in a position to reinstate the service. In the meantime, customers are advised to explore alternative courier options where appropriate.

Please note:

• Letters and correspondence remain unaffected and can continue to be sent as usual.
• Any goods sent during this suspension will be returned to sender.

We thank customers for their continued patience and understanding. Further updates will be provided once a confirmed date for the resumption of service is available.

By subscribing, you agree to receive service update emails from Isle of Man Post Office. You can unsubscribe at any time.

Find the latest updates affecting deliveries within the Isle of Man and UK.

• Royal Mail UK Service Updates
• Bank Holiday related Service Updates

Before sending items overseas, check for current restrictions or delays.

Some countries may have:

• Temporary delivery delays
• Service suspensions
• Size or content restrictions
• Customs or sanctions controls

Use the links below to view the latest updates and guidance:

• Royal Mail International Incidents Updates 
• Parcelforce Updates 
• Royal Mail Sanctions for International Mail